We love hearing from you! Whether you have a question about your order, want to collaborate, or simply want to share how our products have brought comfort into your home, we’re always here to connect.
At The Cozee Corner, every message matters — because behind every candle, blanket, and cozy detail is a story we care about.
Reach out to us anytime, and we’ll do our best to respond within 1–2 business days.

Business Hours

Monday – Friday: 9 AM – 6 PM EST
Saturday - Sunday: Varied due to pop ups

Let’s Stay Connected

Follow our journey and find where we are popping up by joining our cozy community:
Instagram · TikTok — @thecozeecorner

Or simply fill out the form below — we can’t wait to hear from you.

Contact

FAQs - Handmade & Custom Items

Are your candles hand-poured?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What kind of wax do you use?

Our candles are made with a high‑quality soy and paraffin wax blend that burns evenly and holds fragrance beautifully. It’s vegan‑friendly and free of parabens and phthalates.
Can I request a custom scent or color?

We occasionally offer custom scent or color options for special orders or events. Send us a message through our contact form — we’ll let you know what’s possible!
How long does it take to make a blanket?

Each chunky blanket is handmade with love. Depending on size and yarn type, production takes about 3–7 days before shipping.
What is your return policy for handmade items?

Because handmade items are created to order, they’re final sale. If something arrives damaged or incorrect, please contact us within 7 days and we’ll make it right.
What if my candle arrives damaged?

We’re so sorry if that happens! Email us a photo within 7 days of delivery, and we’ll send a replacement or issue store credit.

FAQs - Boutique & Wholesale Items

Where do your clothing and accessories come from?

Because each item is handmade or personally curated, we don’t accept returns for change of mind. However, if your order arrives damaged or incorrect, please reach out within 7 days of delivery and we’ll make it right. We want every Cozee Corner package to feel special.
Are your sizes true to fit?

Most of our clothing runs true to size, but fit can vary by brand. Check each product description for sizing notes — and feel free to message us if you’re unsure.
Can I exchange clothing if it doesn’t fit?

Yes! Clothing can be exchanged within 14 days of delivery as long as they’re unworn, unwashed, and have tags attached. Customers cover return shipping.
Do you restock sold‑out items?

Sometimes! Popular pieces may return depending on supplier availability. You can sign up for restock alerts on the product page or follow us on social media for updates.
Are books and accessories final sale?

Yes — all books and small accessories are final sale for hygiene and inventory reasons. If an item arrives damaged, we’ll replace it right away.

General FAQs

When will my order ship?

Orders typically ship within 3–5 business days. Handmade items or seasonal collections may take a little longer. You’ll receive tracking info once your order is on its way.
How much does shipping cost?

Shipping is calculated at checkout based on weight and destination. We occasionally offer free shipping promotions or local pickup — keep an eye on our homepage for updates.
When will I get my order?

Orders typically ship within 3–5 business days. Handmade items or seasonal collections may take a little longer. Once your order ships, you’ll receive a tracking link so you can follow its cozy journey to your doorstep.
Can I include a gift note?

Absolutely. Add your message at checkout, and we’ll include it on a handwritten card for that extra cozy touch.
Do you collaborate with other small businesses?

We’re always open to new opportunities! The Cozee Corner loves connecting with other makers, boutiques, and creators who share our cozy aesthetic. If you’re interested in partnering or discussing a collaboration, please reach out through our contact form — we’d love to chat and explore ideas together.

Pop-ups & Events

How will I know when The Cozee Corner is hosting a pop‑up?

We announce all of our pop‑ups and events on our social media pages! Follow us on Instagram and Facebook to stay updated on upcoming dates, locations, and special releases. Each event is posted ahead of time so you’ll always know where to find us.
Do you sell the same items at pop‑ups as online?

Mostly! You’ll find our handmade candles, blankets, and bundles, plus a curated selection of boutique clothing and accessories. Some items are exclusive to pop‑ups, so it’s always worth stopping by to see what’s new.
Can I pick up my online order at a pop‑up?

If we’re scheduled near you, yes! Just message us before the event and we’ll confirm whether pickup is possible. We love meeting our customers in person.
Do you take custom orders at pop‑ups?

We usually focus on ready‑to‑shop items during events, but you can always discuss custom candle scents or blanket colors with us there — we’ll follow up after the event to finalize details.
Can I pay with card or cash at pop‑ups?

We accept both! You can pay by card, mobile wallet, or cash. All prices are the same as online unless we’re running a special event‑only promotion.
Will you collaborate with other vendors at pop‑ups?

We’re open to discussing collaborations when the right opportunity comes along. If you’re a local maker or boutique interested in partnering, reach out — we’d love to chat when it’s warranted.