Shipping Information
Processing Time
All orders are handmade or carefully curated, so please allow 3–5 business days for processing before your order ships.
During busy seasons or special launches, processing times may vary slightly.
Where we ship?
We currently ship across the United States.
Every order is packed with care to ensure your candles, blankets, and boutique items arrive safely and beautifully.
Shipping Carriers
We ship using USPS or UPS depending on the size and destination of your order.
Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number so you can follow your package every step of the way.
Local Pickup
Local pickup is available when listed at checkout.
If pickup is open, you’ll see the option during your order — simply select it and we’ll contact you when your items are ready.
Made to Order (MTO) Items
What is considered MTO?
Certain items — such as chunky blankets, custom candle scents, and special request products — are made‑to‑order. These pieces are handcrafted specifically for you/
Processing Time for MTO Orders?
Because MTO items are created by hand, they require additional time.
Please allow 7–14 business days for MTO production, depending on the item and our current workload.
Can I cancel an MTO order?
MTO orders cannot be canceled once production has begun, as materials are purchased and work starts specifically for your piece.
Are MTO items returnable?
MTO items are final sale and cannot be returned or exchanged unless damaged upon arrival.
What if I need changes to my MTO order?
If you need to adjust your color, scent, or details, please contact us within 12 hours of placing your order.
After that, changes may not be possible.
Returns & Exchanges
General Return Policy
We accept returns on unused boutique items (clothing, accessories, books) within 7 days of delivery. Items must be unworn, unwashed, and in their original condition.
Final Sale Items
Because they are handcrafted, the following items are final sale:
- Candles
- Wax melts
- Chunky blankets
- Custom orders
- All MTO items
These items cannot be returned or exchanged unless damaged upon arrival.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours with photos and your order number.
We’ll make it right — your experience matters to us.
Clothing Exchanges
Clothing can be exchanged for a different size if available.
If the size you need is out of stock, store credit may be offered.
Cancellations
Can I cancel my order?
We accept returns on unused boutique items (clothing, ac
Orders can be canceled within 12 hours of purchase.
After that, your order may already be in processing.
Can I cancel MTO orders?
MTO orders cannot be canceled once production has begun.
Need Help?
If you have any questions about shipping, returns, or your order, you can reach us through our website’s contact form or message us on Instagram or Facebook.
We typically respond within 24–48 hours.